REVIEW · TOYAKO

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket

★★★★★★★★★★ 4.4·32 traveller reviews·$61 per person
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Operated by H.I.S. Co Ltd(TIC) · Bookable on GetYourGuide

Jigokudani’s steaming ravines and Showa Shinzan’s raw volcanic slopes make this a strong one-day introduction to Hokkaido’s volcanic country. You also get two big lakes, a hot-spring town, and wide views from the Usuzan Ropeway without arranging several trains and buses yourself.

I like the broad mix of nature and culture, from a foot bath in Toyako Onsen to the stark fumes of Hell Valley. I also like the easy Sapporo pickup and the work done by guides such as Helen and Andy, who have handled multilingual groups with care. The main drawback is time: long road stretches leave some stops feeling rushed, and the Bear Ranch is troubling for some people.

Key points at a glance

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Key points at a glance

  • Steam at Jigokudani: See Noboribetsu’s volcanic valley, hot springs, gases, and short walking paths.
  • Lake Toya in one day: Pair the lake with Toyako Onsen, Showa Shinzan, and the Silo Observatory.
  • Ropeway views: The ticketed option includes the Usuzan Ropeway and Bear Ranch admission.
  • A long but simple day: Pickup is at 8:10 a.m. at ANA Crowne Plaza Sapporo, returning around 6:30 p.m.
  • Weather matters: Snow, fog, and road conditions can alter the route, especially at the observatory.
  • A clear ethical concern: The Bear Ranch receives criticism for small enclosures and cookie feeding.

Why this Hokkaido day trip works

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Why this Hokkaido day trip works

At $61 per person, this is priced as a practical sightseeing day rather than a luxury outing. You are paying for transport, an English guide, the planned stops, and admission to Jigokudani and the Silo Observatory. The ticketed version also covers the Usuzan Ropeway and Bear Ranch.

That value is easiest to see if you are staying in Sapporo and want to reach southern Hokkaido without renting a car. Lake Shikotsu, Noboribetsu, and Lake Toya are spread across a large area, so the bus saves you from piecing together regional transport. You still pay for lunch, snacks, and personal purchases, but the basic touring cost is reasonable for a full day.

The tradeoff is that the bus must cover a lot of ground. This is not a slow nature walk or a stay in one town. You will spend several hours on the road, with short breaks at the main sights. I would choose it for range and convenience, not for long, quiet visits.

The regular departure is scheduled on Tuesday, Thursday, and Saturday. Meet inside the lobby of the ANA Crowne Plaza Hotel Sapporo at 8:10 a.m. A guide checks names before boarding, so arrive early rather than trying to find the bus at the curb.

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Lake Shikotsu gives the morning a clean start

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Lake Shikotsu gives the morning a clean start

The first major stop is Lake Shikotsu, with about 40 minutes to walk, take photos, and look across the water. It is a good early pause after leaving Sapporo, and the lake gives you a first taste of Hokkaido’s open scenery before the more dramatic volcanic stops.

Forty minutes is enough to stretch your legs and take in the view. It is not enough for an extended shoreline walk, so keep your plans simple. Use the stop to get fresh air, take photographs, and be back at the bus on time.

The route allows about two hours of bus travel from Sapporo to this part of the day. That sounds lengthy, but it is the cost of reaching several distant sites in one outing. Bring water and a small snack, since lunch is not included and the bus has no toilet.

Jigokudani turns volcanic heat into a walking stop

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Jigokudani turns volcanic heat into a walking stop

Jigokudani, or Hell Valley, is the most striking stop near Noboribetsu. Steam rises from the ground, volcanic gases hang around the ravine, and hot water runs through the area. The name is theatrical, but the place feels more like a working geothermal basin than a staged attraction.

You get roughly 20 to 30 minutes here, depending on the day’s timing. That is enough to see the main viewpoint, take photographs, and browse briefly, but not enough to explore every path in the wider area. Wear shoes that are comfortable on uneven walking surfaces, and keep your camera ready because the stop moves quickly.

Admission to Jigokudani is included. That matters because this is one of the clearest points of value in the trip: you reach a famous volcanic site with no extra planning or entrance payment.

The air can smell strongly of sulfur, and the fumes are part of the experience. If you are sensitive to such smells, this may be a short but intense visit. For most people, the combination of steaming ground and rocky ravine gives the day its strongest sense of place.

Toyako Onsen is the longest pause

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Toyako Onsen is the longest pause

After Jigokudani, the bus heads to Toyako Onsen, the hot-spring town beside Lake Toya. You have about 90 minutes here, the longest free period on the schedule. This is where you can slow down, eat lunch, browse, and use a foot bath with hot-spring water.

I like the contrast. Jigokudani is raw and sulfurous, while Toyako Onsen is arranged for a relaxed town visit. You get a chance to experience Hokkaido’s hot-spring culture without committing to a full overnight stay at a ryokan.

Lunch is not included, so plan to buy food during this stop. The exact choices are not specified, and you should not assume the guide will provide a group meal. The 90-minute window gives you more breathing room than the other stops, but do not wander too far. The bus schedule is tight later in the day.

There is also a chance to taste local pudding and use a shopping discount coupon. Those small extras may appeal if you enjoy regional sweets and souvenir stops, but they are not a reason by themselves to book the tour. The foot bath is the more distinctive part of the visit.

Showa Shinzan puts an active volcano within reach

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Showa Shinzan puts an active volcano within reach

Showa Shinzan is a young volcanic mountain that rose during the twentieth century. Its bare, reddish slopes and billowing volcanic character make it a memorable sight beside the older forms around Lake Toya.

The schedule allows about an hour here in winter, though the detailed route can allot longer depending on how the ropeway and Bear Ranch are handled. The standard plan lets you explore Showa Shinzan freely. This is the simpler choice if you want to walk around the volcano, take photographs, and avoid fitting extra admissions into a short visit.

The ticketed option includes the Mt. Usu Ropeway and Showa Shinzan Bear Ranch. The guide takes you to the facilities according to the day’s arrangement. Here is the point you need to understand before paying extra: the ropeway and Bear Ranch may function as an either-or use of the available time, rather than two leisurely visits.

Some people have managed to ride the ropeway and visit the bears, but only by going up and down quickly. That can make the ropeway feel like a photo stop instead of a proper visit. Ask the guide at the start of the day how the timing will work, especially if both admissions are included in your option.

The Usuzan Ropeway earns the ticketed upgrade

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - The Usuzan Ropeway earns the ticketed upgrade

The Usuzan Ropeway is the strongest reason to consider the ticketed plan. The cable car climbs toward Mt. Usu, giving you broad views over Lake Toya and the surrounding volcanic area. The ride itself is short, but the height changes your sense of the region. You see the lake, craters, and mountain forms as one connected setting rather than as separate bus stops.

The scheduled ropeway time is about 40 minutes, including the photo stop and views along the route. In good weather, that can be enough for a ride and a quick look around. In poor weather, fog or cloud may hide the best views, and the itinerary can change.

I would choose the ropeway over the Bear Ranch if you are paying for one extra experience and care most about scenery. The views are the more lasting part of the day. If you want both, be ready to move quickly and accept that neither visit may feel complete.

The Bear Ranch raises a serious ethical question

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - The Bear Ranch raises a serious ethical question

The Bear Ranch is included with the ticketed option, but you should make this choice with open eyes. The facility sells bags of wafer cookies for about ¥200, which you toss into an enclosure for bears to catch. This is an unusual close-up encounter, but it is also the part of the trip most likely to trouble you.

Several accounts describe bears in small concrete enclosures, with some appearing dirty, lethargic, or focused on begging for food. The cookie-feeding setup may be entertaining to some families, but it can feel uncomfortable if you have seen brown bears in the wild or prefer wildlife experiences based on observation rather than performance.

I would not call the Bear Ranch an essential Hokkaido sight. If animal welfare is important to your decisions, choose the standard plan or use the ticketed plan mainly for the ropeway, if the day’s schedule allows you to skip the ranch. This is a practical point to settle with the guide before arrival, because the time allocation may not be obvious until you reach Showa Shinzan.

Silo Observatory closes the scenic loop

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Silo Observatory closes the scenic loop

The Silo Observatory offers a final elevated view over Lake Toya. The stop lasts about 20 minutes, giving you time for photographs and a short break. Admission is included, and there is an opportunity to shop.

This is a fine final look at the lake after seeing it from Toyako Onsen and the ropeway area. It helps tie the day together, though it is not a long visit. Winter weather can affect the stop, and fog, snow, or poor road conditions may limit the view.

The bus then stops at the Bōyō-Nakayama roadside rest area for about 10 minutes. Think of this as a comfort and shopping break, not a major attraction. The return to Sapporo is scheduled for about two hours, with arrival at the ANA Crowne Plaza Hotel around 6:30 p.m. Delays are possible. Poor weather has caused late returns, including a reported arrival about an hour behind schedule.

Guides, transport, and the pace of the day

Hokkaido│Noboribetsu & Lake Toya Tour with Ropeway Ticket - Guides, transport, and the pace of the day

The tour provides English and Japanese guidance. On some departures, the guide may also need to explain information in Chinese, making the commentary slower and more compact. Guides Helen and Andy have been singled out for being kind, organized, and helpful, especially while managing groups in several languages.

That multilingual format is useful, but it can affect how much detail you hear at each stop. This is a sightseeing escort rather than a long lecture at every site. Listen closely when the guide explains the return time and meeting point, since missing the bus would disrupt the entire day.

The vehicle may be a coach, small bus, minibus, microbus, or van, depending on the situation. Suitcases are allowed in principle, but very large items may be refused, and the operator does not accept responsibility for lost luggage. I would leave major bags at your hotel if possible.

There is no toilet on the bus. Bathroom breaks are available at stops, including the roadside rest area, but use each opportunity. Loud talking and alcohol are not allowed on the bus, a reasonable rule during a long shared ride.

What to pack for a comfortable volcanic day

The tour crosses several outdoor sites, so pack for changing conditions. A warm layer is useful in winter, and comfortable walking shoes will help at Jigokudani, Showa Shinzan, and the observatory. Keep rain protection handy because weather can change the order or quality of the stops.

Bring money for lunch, pudding, souvenirs, and the Bear Ranch cookie bags if you choose to feed the bears. Since personal expenses are not included, do not expect snacks or meals to be covered.

You should also keep your day flexible. The itinerary can change because of weather and road conditions, and some facilities may close after the tour begins without a refund. The most important practical item is your return time: plan no evening commitment that depends on reaching Sapporo exactly at 6:30 p.m.

Who should book this day trip

I would recommend this tour to you if you have only a few days in Sapporo and want to see several major Hokkaido sights without driving. It suits first-time visitors who value convenience, broad coverage, and volcanic scenery more than long stays at any single site.

Families may like the mix of lakes, steam, cable cars, and short sightseeing breaks. Very young children aged 0 to 3 can ride free if they do not need their own seat. If a child needs a separate seat, book the child option.

I would hesitate if you dislike long bus rides, need a slow pace, or want substantial time at Lake Toya. I would also think carefully about the ticketed option if you are uncomfortable with the Bear Ranch. The ropeway is appealing, but the schedule may force you to hurry if you try to do both.

The strong transport score and repeated praise for organized guides are meaningful here. A good guide matters when the bus is covering this much ground, and the positive comments about Helen, Andy, and the drivers point to a well-managed operation on many departures. Still, weather and group logistics can change the feel of the day.

Final verdict: book it for range, not lingering

Book this $61 Hokkaido day trip if you want maximum scenery with minimum transport planning. Lake Shikotsu, Jigokudani, Toyako Onsen, Showa Shinzan, and the Silo Observatory give you a useful cross-section of southern Hokkaido in one long day.

Choose the standard plan if you want more freedom at Showa Shinzan and prefer to avoid the Bear Ranch. Choose the ticketed plan if the Usuzan Ropeway is your priority, but confirm how the guide will divide time between the ropeway and the ranch.

The tour’s biggest weakness is its packed schedule. Its biggest strength is that it reaches places that are awkward to combine independently from Sapporo. If you accept the long ride, short stops, and weather risk, this is a practical and memorable introduction to Hokkaido’s volcanic heart.

FAQ

Where does the tour begin and end?

The tour begins and ends at the ANA Crowne Plaza Hotel Sapporo. Meet inside the hotel lobby at 8:10 a.m., and the scheduled return is around 6:30 p.m.

What days does the Jigokudani and Showa Shinzan plan operate?

The plan operates on Tuesdays, Thursdays, and Saturdays.

Is lunch included?

No. Lunch is not included, so you need to arrange and pay for your food during the stop at Toyako Onsen.

Is the Usuzan Ropeway included?

The Mt. Usu Ropeway is included only with the with tickets plan. The standard plan allows free exploration at Showa Shinzan instead.

Is Bear Ranch admission included?

Bear Ranch admission is included only with the with tickets plan.

What languages are available?

The tour offers English and Japanese guides. Some departures may also involve explanations in Chinese.

Can children under four join for free?

Children aged 0 to 3 can join free if they do not occupy a separate seat. If they need their own seat, they must be booked as a child.

Can I bring luggage on the bus?

Suitcases may be brought, but very large items may be refused. The operator does not accept responsibility for lost personal luggage.

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